Turnaround

All orders are shipped within 48 hours Monday – Friday 8am – 5pm.

Carriers

We use the following carriers to deliver our orders:
Australia Post

Delivery Time Frames

Normally, we will dispatch an order within 2 business days after the order being successfully placed from our website. After that, as we’re using AusPost for your delivery, the estimated shipping time frame can be seen here: https://auspost.com.au/sending/send-within-australia/delivery-speeds-and-coverage.

Order Tracking

If a tracking number is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders valued under $30.00 using Australia post standard delivery will not have tracking numbers.

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

Back Orders

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.